Frequently Asked Questions

Euro Contracting proudly serves the entire NYC metropolitan area, including Manhattan, Brooklyn, Queens, the Bronx, Westchester County, and northern New Jersey. Whether you're in a historic brownstone in Brooklyn Heights or a modern condo in Midtown Manhattan, we have the expertise and experience to handle your hardwood flooring project. We're familiar with the unique building codes, requirements, and architectural styles specific to the tri-state area.

Euro Contracting has been serving the NYC metro area for over 25 years with unwavering commitment to quality and customer satisfaction. Our decades of experience have made us experts in the complexities of hardwood flooring in historic and modern buildings alike. Our longevity in the industry is a testament to our craftsmanship, reliability, and the trust our customers place in us.

Yes, Euro Contracting is fully licensed and insured. We carry comprehensive general liability insurance and workers' compensation coverage to protect both you and our team. All our workers are background-checked and trained to the highest safety standards. We can provide copies of our licenses, insurance certificates, and references upon request to give you complete peace of mind.

Absolutely! We offer free, no-obligation estimates for all hardwood flooring projects. Our estimators will visit your home, assess the current condition of your floors, discuss your vision and budget, and provide a detailed quote. This consultation also gives you an opportunity to ask questions and get to know our team. We can typically schedule estimates within 24-48 hours of your request.

Euro Contracting stands out for our unwavering attention to detail, commitment to using only premium materials, and our team's deep expertise in NYC's unique architectural landscape. We treat every project as if it were our own home, ensuring exceptional craftsmanship in every aspect. Our combination of old-world European techniques and modern technology, paired with responsive customer service and transparent communication, sets us apart from larger, impersonal contractors.

Of course! We're proud of our portfolio and love showcasing our work. Visit our Gallery page to view before-and-after photos of recent projects throughout the NYC area. We also encourage you to schedule a consultation where we can show you samples of different wood species, finishes, and installation styles. We're happy to provide references from previous clients who can attest to the quality of our work.

The timeline for refinishing depends on the size of the area and the condition of your floors. Most residential refinishing projects take 3-7 business days from start to finish. This includes sanding, staining (if desired), and applying multiple coats of finish. Larger commercial projects or properties with extensive damage may take longer. We'll provide a specific timeline during your estimate consultation so you can plan accordingly.

While you don't necessarily have to move out, we strongly recommend vacating the premises during the sanding and finishing phases. The sanding process, even with dustless equipment, creates some dust, and the fumes from finishes can be strong. Most families choose to stay with friends or family for 3-5 days during the active work phase. We'll discuss the best options for your situation during the estimate and help you plan the most comfortable arrangement.

Dustless sanding uses advanced technology that captures dust at the source using HEPA-filtered vacuum systems attached directly to the sanding equipment. This dramatically reduces the amount of dust that becomes airborne and settles throughout your home. While no sanding process is 100% dustless, our dustless systems reduce dust by up to 99% compared to traditional sanding methods. This is particularly important for health-conscious families, those with allergies or asthma, and protecting your HVAC system and furnishings.

We typically apply 3-4 coats of premium finish to ensure durability and a beautiful, long-lasting appearance. Most projects use our standard 3-coat application, which provides excellent protection and is industry-standard. For high-traffic areas or customers wanting maximum durability, we offer a 4-coat option for an additional fee. Each coat is carefully sanded between applications to ensure proper adhesion and a flawless final surface.

You can typically walk on refinished floors with socks only after 24 hours. However, we recommend waiting 48-72 hours before returning to normal foot traffic and removing any protective coverings. The finish continues to cure for up to 30 days, so we suggest avoiding heavy activity, excess moisture, and moving furniture during this period. We'll provide detailed care instructions and recommendations when your project is complete.

We recommend waiting at least 5-7 days before moving heavy furniture back onto refinished floors to allow the finish to fully cure and harden. For lighter pieces, you can carefully place them after 48-72 hours, but we suggest using felt pads under all furniture legs to prevent scratching. If you move furniture too early, it may leave indentations or marks in the not-yet-fully-cured finish. We'll discuss the best timeline for your specific project and provide guidance on how to safely return your home to normal.

We install a wide variety of hardwood species to match any design aesthetic and budget. Popular options include classic oak, walnut, maple, ash, cherry, and hickory, as well as exotic species like Brazilian cherry, cumaru, and ipe. We source premium hardwoods from trusted suppliers and can special-order specific species and grades. During your consultation, we'll show you samples and discuss durability, aesthetics, and cost for each option to help you make the perfect choice for your space.

Solid hardwood is 100% real wood throughout, while engineered hardwood has a veneer of real wood on top with a plywood base. Solid wood can be refinished multiple times over its lifetime and develops beautiful character with age. Engineered hardwood is more stable in humid environments and basement installations, making it ideal for homes with moisture concerns. Both options are beautiful and durable when properly installed. We'll recommend the best option based on your space, climate, lifestyle, and long-term goals.

Installation timeline varies based on the size of the project and condition of the subfloor. Most residential installations take 1-3 days for an average-sized living area. Larger homes or projects requiring additional subfloor preparation may take longer. Once installation is complete, the floor typically needs to acclimate for 24-48 hours before refinishing begins (if refinishing is part of your project). We'll provide a detailed timeline during your estimate so you can plan your schedule.

Yes, we handle complete removal of old flooring as part of our installation service. We carefully remove existing hardwood, carpet, tile, or laminate flooring and properly dispose of the debris in compliance with local regulations. We can also salvage old hardwood if you wish to preserve it or have it reclaimed. Removal is included in our estimates, so you'll know the full cost upfront. We protect the rest of your home from dust and damage during the removal process.

Proper subfloor preparation is crucial for long-lasting hardwood floors. We inspect and prepare the subfloor to ensure it's level, dry, clean, and stable before installation. This may involve leveling uneven areas, replacing damaged sections, installing moisture barriers in kitchens or basements, and addressing any structural issues. A solid subfloor is the foundation of beautiful, durable hardwood. We use industry-best practices and will discuss any necessary repairs and their costs before beginning work.

Hardwood flooring costs vary based on wood species, quality grade, installation complexity, and your location within the NYC metro area. Budget hardwoods start around $3-5 per square foot for materials, while premium species can range from $8-15+ per square foot. Installation typically adds $4-10 per square foot depending on subfloor condition and labor requirements. Most NYC residential projects range from $10,000-$30,000+ depending on scope. We provide detailed, transparent quotes that break down all costs so you understand exactly what you're paying for.

Yes, we work with several financing partners to help make your hardwood flooring project more affordable. We offer flexible payment plans with competitive interest rates for qualified customers. Financing options allow you to spread the cost over 12-60 months depending on your preference and credit profile. We can discuss financing options during your consultation and help you understand the terms and monthly payments before you commit.

We accept all major credit cards, debit cards, checks, and bank transfers. For larger projects, we typically require a deposit to secure your project date, with the balance due upon completion. We work with your preferred payment method and are happy to discuss flexible payment arrangements for significant projects. All transactions are secure and processed through trusted payment processors to protect your financial information.

We don't have a strict minimum, but most projects are at least 150-200 square feet to be cost-effective given our setup and travel time in the NYC area. For very small projects like single-room refinishing or small repairs, we may adjust pricing accordingly. We're happy to discuss your specific project during a consultation and work with you to find a solution that makes sense. Even smaller projects receive our full attention to quality and customer service.

No hidden fees—ever. Our estimates are comprehensive and transparent, breaking down labor, materials, and any additional services. We'll clearly communicate any potential extra costs upfront, such as additional subfloor repairs or special finishing treatments. If unexpected issues arise during the project, we'll notify you immediately and get approval before proceeding with additional work. You'll never be surprised by charges. Our philosophy is honest, straightforward pricing with no surprises.

Proper maintenance keeps your hardwood floors beautiful for decades. Sweep or vacuum regularly to remove dirt and dust that can scratch the surface. Use a damp (not wet) microfiber mop with a hardwood-specific cleaner every 2-4 weeks. Wipe up spills immediately to prevent water damage and staining. Maintain stable humidity levels (45-55%) and avoid direct sunlight, which can fade the finish. Use felt pads under furniture legs and avoid high heels or hard-soled shoes that can cause damage. These simple habits will protect your investment.

Yes, most scratches can be repaired depending on their depth and severity. Light surface scratches can often be buffed out or treated with touch-up stain and finish. Deeper scratches may require more intensive repair or plank replacement. Minor repairs are quick and affordable, while major damage might necessitate refinishing a section or the entire floor. We offer repair services for scratches, dents, water damage, and other issues. Contact us with photos or for an in-home assessment to discuss repair options.

Most hardwood floors should be refinished every 7-10 years, though this depends on foot traffic, care, and household activity. High-traffic commercial spaces may need refinishing every 3-5 years, while lightly-used residential areas might go 10-15 years. Over time, the protective finish wears down, leaving the wood vulnerable to stains and damage. When you notice dull spots, scratches that can't be buffed out, or water marks that won't remove, it's likely time for refinishing. We're happy to assess your floors and advise on timing during a consultation.

Use only products specifically formulated for hardwood floors. Avoid general household cleaners, vinegar, ammonia, or excessive water, which can damage the finish and warp the wood. Recommended products include Dr. Bronner's diluted with water, Murphy Oil Soap diluted, or premium hardwood floor cleaners like Bona or Basic Coatings. Always use a damp mop, not a wet one—excess moisture is the enemy. When in doubt, a simple damp microfiber mop with plain water works great. We'll provide detailed care instructions and product recommendations when your project is complete.

Area rugs are excellent for protecting high-traffic areas and adding warmth to your space, but use them strategically. Place rugs in entry ways, under dining tables, and in living areas to catch dirt and reduce wear. Ensure rugs have non-slip pads underneath to prevent bunching and tripping hazards. Avoid rubber-backed rugs that can trap moisture—opt for natural fiber or rubber-backed rugs specifically designed for hardwood. Regular vacuuming under rugs prevents dirt accumulation. Rugs protect your investment while allowing you to enjoy the beauty of your hardwood floors in focal areas.

Absolutely! We have extensive experience working in NYC co-ops, condos, and rental buildings. We understand the unique requirements, restrictions, and approval processes these buildings impose. We're familiar with building insurance requirements, noise restrictions, elevator reservations, and common area protection rules. We can help navigate building management approval processes and ensure your project complies with all building regulations. Our team has successfully completed hundreds of projects in prestigious NYC buildings and buildings of all types.

We handle all building requirements and documentation. Most projects require a Certificate of Insurance (COI) from our insurance provider, which we obtain and provide to your building. Some buildings require permits for renovation work—we'll advise you on this and can assist with the permit process. We're experienced with NYC building codes and requirements and ensure full compliance with all local regulations. We manage all the paperwork and logistics so you can focus on enjoying your new floors. During your estimate, we'll discuss any specific building requirements.

We'll work with you to manage furniture placement during your project. For refinishing, we move lighter furniture items to another room so we can access and work on all areas of the floor. Heavy or delicate furniture may require that you arrange separate moving services. For new installations, we typically work around your furniture when possible, or we can coordinate moving bulky items to create a clear work space. We always protect furniture and other items in adjacent rooms with plastic sheeting and drop cloths to prevent dust and damage.

Protecting your home and possessions is a top priority. We use heavy plastic sheeting, door seals, and protective coverings to contain dust and prevent it from spreading to other areas. All furniture and items in adjacent rooms are covered with plastic. We use drop cloths to protect flooring in adjacent spaces. Our dustless sanding equipment captures 99% of dust at the source. We're meticulous about maintaining cleanliness throughout the project and perform thorough cleanup when finished. Your home will be clean and safe when we're done.